Term and Conditions

Welcome to Outlet Mode Zyra (“we”, “our”, or “us”). These Terms and Conditions govern your use of our website modezyra.com and all purchases made through it. By accessing our site and making purchases, you agree to these terms in full.

Outlet Mode Zyra is dedicated to bringing you curated women’s fashion including dresses, jeans, shirts, blouses, skirts, and sportswear. We combine quality craftsmanship with contemporary style to empower your wardrobe.

2.1 Account Integrity

When creating an account, you agree to:

• Provide accurate and current information
• Maintain the confidentiality of your login details
• Notify us immediately of any unauthorized account use

2.2 Acceptable Use

You agree not to:

• Use our site for any unlawful purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other customers’ shopping experience
• Submit false or misleading information

3.1 Product Descriptions

We strive for accuracy in:

• Product images and color representations
• Size charts and measurements
• Material composition details

Minor variations may occur due to screen settings and handmade elements.

3.2 Availability

All items are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Personal Styling Advice

Our complimentary sizing recommendations are advisory only and don’t constitute guarantees of fit.

4.1 Order Process

The contract is formed when we:

• Receive your order
• Verify payment
• Send order confirmation

4.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. We never store complete payment details.

4.3 Pricing

Prices are in GBP and inclusive of VAT where applicable. We reserve the right to adjust prices due to:

• Currency fluctuations
• Tax changes
• Supplier cost adjustments

5.1 Shipping Options

We offer:

• Standard Shipping (£12.95): DHL/FedEx, 10-15 business days
• Free Shipping: EMS for orders over £50, 15-25 business days

Processing time: 1-2 business days (excluding weekends/holidays).

5.2 Delivery Areas

We ship worldwide excluding:

• Parts of Asia (specific restrictions apply)
• Remote locations

5.3 Customs & Duties

International customers are responsible for:

• All customs clearance requirements
• Payment of applicable duties and taxes
• Providing accurate delivery information

6.1 Return Policy

You may return most items within 15 days of delivery if:

• Items are unworn, unwashed with tags attached
• Original packaging is intact
• Original invoice is included

Exceptions: Final sale items and intimate apparel (unless faulty).

6.2 Return Process

1. Email [email protected] within 15 days
2. Include order details and reason for return
3. Wait for RMA authorization
4. Ship to our Nottingham address

Return shipping costs are the customer’s responsibility unless the item is faulty.

6.3 Refunds

Approved refunds:

• Processed within 7-10 business days
• Issued to original payment method
• Exclude original shipping costs

All content on modezyra.com including:

• Logos
• Product designs
• Photography
• Text content

is the exclusive property of Outlet Mode Zyra and protected by intellectual property laws. Unauthorized use is prohibited.

8.1 Product Use

We’re not liable for:

• Incorrect product care leading to damage
• Personal preference changes after purchase
• Minor variations from product images

8.2 Force Majeure

We’re not responsible for delays caused by:

• Natural disasters
• Transportation disruptions
• Customs delays
• Other events beyond our control

Your privacy is important. Our Privacy Policy details how we collect, use, and protect your personal data in compliance with GDPR and other applicable laws.

These terms are governed by English law. Any disputes shall be resolved in the courts of England and Wales.

We may update these terms periodically. Continued use after changes constitutes acceptance. Please review regularly.

For questions about these Terms:

Outlet Mode Zyra
87 Gregory Blvd
Nottingham, GB NG2S 4OD
Email: [email protected]
Hours: Monday-Friday, 9am-5pm GMT